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Howard Hill Archery
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Privacy Policy

Last updated: November 12, 2026

This policy explains what information Howard Hill Archery (“we,” “us”) collects through howardhillarchery.com, how we use it, and the choices you have. We collect only what we need to answer your requests and run the site.

Information you give us

  • Product requests. When you send a request we collect your name, email address, phone number (optional), any note you add, and the products, options, and quantities you picked.
  • Past request lookups. When you ask to see past requests we use your email address to find them and send you a link.
  • Email. If you email us, we keep the message and your address so we can reply.

We do not take payment card details on this website.

Information collected automatically

  • IP address. We record the IP address a request was sent from and use it, with your email address, to limit how often forms can be submitted. This protects the site from spam and abuse. Rate-limit counters expire on their own within an hour.
  • Server logs. Our servers and our network provider, Cloudflare, log basic technical details such as IP address, browser type, pages requested, and time. We use these to keep the site secure and working.
  • Your request list. Items you add to your request list are stored in your own browser (local storage) on your device. They are not sent to us until you submit a request, and you can clear them at any time by removing the items or clearing your browser data.

Cookies and analytics

We use Google Analytics to understand how visitors find and use the site, such as which pages are viewed, how long visits last, the general region and device type, and which site referred you. Google Analytics sets cookies (for example _ga) and receives your IP address, which Google uses to estimate location and does not store. We use these reports in aggregate to improve the site; we do not use them to identify you, and we have not enabled Google advertising features. Analytics is on by default. You can opt out at any time with the Opt out button in the notice shown on your first visit, or later through the Analytics settings link at the bottom of every page; opting out stops collection in that browser and removes the Google Analytics cookies. You can also use the Google Analytics opt-out browser add-on or block cookies in your browser. Learn more in how Google uses information from sites that use its services.

We also use Cloudflare Web Analytics, which measures page views and site performance in aggregate without cookies. Cloudflare may set a strictly necessary security cookie to tell people from automated traffic. We do not use third-party ad networks or advertising pixels.

How we use your information

  • To reply to your request with availability, pricing, build time, and shipping.
  • To send emails you ask for, such as request confirmations and past-request links.
  • To fulfill and support orders you confirm with us.
  • To protect the site, prevent fraud and abuse, and meet legal obligations.

We do not sell or rent your personal information, and we do not share it for advertising.

Who we share it with

We share information only with service providers who help us run the business, and only as needed for that purpose: our hosting provider, Cloudflare for network delivery and security, Google for site analytics, and our email delivery provider for sending request emails. When you confirm an order, we share your name and shipping address with the carrier that delivers it. We may also disclose information if the law requires it or to protect our rights and the safety of others.

How long we keep it

We keep requests and related emails as business records for as long as they are needed to answer you, support your order, and meet tax and accounting requirements. You can ask us to delete your requests at any time, and we will do so unless we are required to keep them.

Your choices and rights

You can ask us to show you the personal information we hold about you, correct it, or delete it. Email us from the address you used with us so we can confirm the request is yours. Depending on where you live, you may have additional rights under state law, and we will honor them. We will not treat you differently for using these rights.

Security

The site is served only over encrypted HTTPS connections. We limit access to request data to the people who need it to serve you, and we protect our systems with access controls and monitoring. No system is perfectly secure, but we work to protect your information.

Children

This site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.

Changes to this policy

If we change this policy we will update the date at the top of this page. Significant changes will be noted on the site.

Contact

Questions about privacy? Email [email protected] or write to Howard Hill Archery, PO Box 681907, Franklin, TN 37064.